Remortgage

Remortgage eWay

Using the latest in smart technology, My Home Move’s revolutionary online case-management service, eWay, your Remortgage clients will receive a fast and efficient service that will get them to completion quickly.

Benefits of Remortgage eWay for your clients:

• Conveyancing on the go – clients have the ability to manage their conveyancing case whenever they want, from wherever they are via their smartphone or tablet. The eWay app will also send them push notifications, so clients are always kept up-to-date.
• Clear progress – the unique eWay dial shows clients how their case is progressing. Each section is a milestone in the conveyancing process – the fuller the section is, the closer it is to being completed.
• Online interactive forms – nearly all documentation is available to complete online, helping to further speed up the conveyancing process.
• Here to help – clients will have access to a suite of useful video guides and help sections, which enable clients to understand exactly what they need to do.
• Action notifications – red action indicators on the dial let clients know that there is an activity for them to complete.
• Personalised for clients – each client gets a personal login, allowing both the client and their conveyancer to see what actions have been taken. Clients can also upload photographs to eWay, giving it that personal touch.

Service benefits for your clients:

• Longer opening hours for clients, opening 8am-8pm Monday to Thursday and 8am-7pm on Fridays. We’re also open at weekends, Saturday 9am-4pm and Sunday 10am-3pm.
• Your client will be assigned a dedicated conveyancer who is part of a team of experts, so there is always someone on hand to guide and assist the client through the entire process.
• No Completion, No Legal Fee policy – if the transaction falls through, clients won’t be charged the legal fee.*

*This guarantee means that we will only charge you our legal fee if you move. If, for any reason, your sale or purchase falls through, we will not charge you anything for our time with the exception of the File Opening Fee which is payable once a sale or purchase has been agreed (subject to contract). If we have paid out any additional costs on your behalf, we will still need the payment for these. Any upfront payments are not refundable but will be credited against costs incurred.

Service benefits for our introducers

• A competitive referral fee paid directly into your bank account the month after completion.
• A Regional Development Manager and Account Management support, through our field and office-based relationship management teams.
• A dedicated Conveyancing Team, and direct points of contact to keep you up-to-date with case developments on a regular basis, via phone, email, letter or fax.
• Access to Introducer eWay, our bespoke online case management service; providing you with greater control and visibility over the progression of your cases.
• Online quotation/instruction tool – simple and easy to use, you can create instant quotes and track the progress of your client’s cases.
• Marketing Support – to help promote your service, we can provide you with an online quote system as well as marketing materials to help you sell conveyancing.
• Management Information – provided to all introducers to help manage their service.

For more information on our Remortgage conveyancing service, contact our Account Management team on 0116 240 5504 or email us.

Already signed-up? Get an instant Remortgage conveyancing quotation by logging into your Introducer eWay portal.