A few weeks ago, I had the pleasure of joining Karl Knipe from Kings Group, for his new Property Show on London Greek Radio.
Despite the many taunts from my colleagues (mostly about having a face for radio), anybody who knows me will know that I’m proud of my Greek heritage, so being able to take part in this was truly a pleasure.
The topic of discussion for the show was first-time buyers, so we were in a pretty good position to lend our support given the depth of research that My Home Move has done on first-time buyer behaviour.
Although we discussed many of the burning topics that most first-time buyers want to approach (Stamp Duty, Help to Buy, Gifted Deposits, etc.), the overarching theme of the conversation was education. Getting clued up and researching as much as possible on products, services and processes is a first-time buyer’s (or anytime buyer’s) greatest friend.
Most of us move a handful of times in our lives, and let’s be honest, how much do we really remember? For even the seasoned mover, it’s known to be one of life’s most stress-inducing experiences, so for first-time buyers, the easier we can make it, the better.
Education is an important factor in experience – the more you know, the more relaxed you feel. It’s the same for any situation. While it’s worth encouraging all of your buyers to research everything that is available to them (as well as to get clued up on the entire moving process), it’s also up to us within the industry to educate ourselves about who our customers are and how we can best serve them.
If everybody shares their insights with others, across the different sectors in our industry, we’ll all be able to raise standards and make the journey as easy as possible for our mutual clients.
So, while we’re on the subject of first-time buyers, here’s a re-share of our aspiring first-time buyers infographic.